Client Portal
Access Your Vicinity Portal
Submit and track support tickets, order equipment, view your devices and software, manage agreements, and more.
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Vicinity Client Portal
Your central hub for IT support tickets, device inventory, invoices, agreements, and your technology store — all in one place.
Open Portal
Meetings & Reports
Your IT Documents
Strategic Business Reviews, technology assessments, and planning documents from your Vicinity partnership.
Most Recent
2026 IT Partnership Review
A review of your technology environment, security posture, and recommended next steps with Vicinity.
View Document
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Support
Get Help from Vicinity
Four ways to reach our team — for routine requests or urgent issues.
Contact Support
Available Monday–Friday 8 AM–6 PM for routine support, and 24/7/365 for urgent and critical incidents.
Phone
Email
Portal
Live Chat
Help Desk Chat icon on your desktop
Open Action Items
Current items requiring action or follow-up from your most recent review.
Review the proposed Vicinity managed services agreement
Nov 2026
Decide on the Microsoft 365 Business Premium upgrade
TBD
Your Vicinity Team
Your Points of Contact
Reach out to your dedicated account team for strategic questions, planning, or anything outside of day-to-day support.